John Allen

Leaders have high emotional intelligence.

This is why it is important never to make a vital decision in the midst of an emotional moment

emotions are not supposed to be suppressed

John D. Mayer and Peter Salovey

The Shattered Mind" by Howard Gardner

Daniel Goleman wrote "Emotional Intelligence: Why It Can Matter More Than IQ."

Perception of the emotions

In addition to the ability to figure out their own emotions, they can read emotions in others

families may show learned behaviors, such as not showing emotions, holding in anger, or just the opposite, animated and explosive anger

It helps to evaluate ones emotions at checkpoint times during the day, to keep them in line