en

Mark Goulston

  • Ng Mei Keathar citeretsidste år
    nine basic rules and twelve quick techniques you can use to move people through different points on the Persuasion Cycle.
  • Ng Mei Keathar citeretsidste år
    the right words have tremendous power to heal
  • Ng Mei Keathar citeretsidste år
    The key to winning is poise under stress.
  • Ng Mei Keathar citeretsidste år
    When bad things happen, if you resist the temptation to do anything that will make matters worse, you will discover valuable things about your company and yourself that you would never have learned had you not taken the hit.”
  • Menna Abu Zahrahar citeretfor 2 år siden
    Now that I’m a little calmer, I can see that I might be overreacting or taking the situation too personally in this way: _____________________________________________.”
  • Menna Abu Zahrahar citeretfor 2 år siden
    I try that better strategy, the benefits will be _________________________________________________.”
  • Menna Abu Zahrahar citeretfor 2 år siden
    Commit to taking action
  • Menna Abu Zahrahar citeretfor 2 år siden
    That’s because you need to remain calm even as you’re experiencing a nearly overwhelming urge to give in to anger or fear.
  • Menna Abu Zahrahar citeretfor 2 år siden
    battle your natural fight-or-flight instinct.
  • Menna Abu Zahrahar citeretfor 2 år siden
    So make an effort to practice them every day, especially right before you meet with an irrational person.
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