She cried because he was so damned nice, and even though he was clearly ill, even though she was, in his eyes, nothing but a housemaid, he still wanted to care for her and protect her.
She cried because she hadn’t let herself cry in longer than she could remember, and she cried because she felt so alone.
And she cried because she’d been dreaming of him for so very long, and he hadn’t recognized her. It was probably best that he did not, but her heart still ached from it.