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Akila Narayanan

Gamification for Employee Engagement

Akila Narayanan has over a decade of experience in the IT industry and is currently working as Project Manager with one of the global IT leaders. She is a social business enthusiast and evangelist with vast experience managing complex and strategic projects for insurance customers. She specializes in enabling social business and gamification for insurance customers, has published thought papers and created customer mindshare. She holds a bachelor's degree in engineering from University of Madras and is PMP, AINS certified. She has completed the online gamification course offered by coursera.org.
Over the years, business environments have changed considerably, and the needs of the employees have changed along with it. A big challenge amongst businesses to retain and nurture the best talent. With gamification you have the opportunity, when done correctly, to engage and establish mutual trust and better retention. This book will show you what, where, when and how gamification should be applied within a business context. With focus on practical illustrations and creative ideas for implementation, by the end of this book you will feel confident on how to successfully incorporate gamification into your business.
Over the years, business environments have changed considerably, and the needs of the employees have changed along with it. A big challenge amongst businesses to retain and nurture the best talent. With gamification you have the opportunity to engage and establish mutual trust and better retention. This book will show you what, where, when and how gamification should be applied within for your business needs. With focus on practical illustrations and creative ideas for implementation, by the end of this book you will feel confident on how to successfully implement gamification to ensure a collaborative culture and sustaining engagement at your workplace.
197 trykte sider
Udgivelsesår
2014
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Citater

  • Alexandra Gorodovahar citeretfor 6 år siden
    typical problem-solving approach would address the following:
    What is the problem at hand?
    Who are the stakeholders or users?
    What are the stakeholder or user expectations?
    What are the possible solutions to address the problem?
    What is the best solution out of the varied alternates?
    How should I go about implementing the solution?
    How do I measure the success of an implementation?
  • Alexandra Gorodovahar citeretfor 6 år siden
    Let's observe another example. Consider that an organization has a SMART goal statement: By next quarter, refine the existing process to ensure that the timesheet compliance moves from 65 percent to 90 percent.
  • Alexandra Gorodovahar citeretfor 6 år siden
    Also remember that gamification can solve only specific problems.

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