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Pearl Zhu

Decision Master

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“Decision Master” is the guidebook to perceive digital mindsets with multidimensional decision intelligence, define a set of decision-making principles, articulate potential pitfalls in decision-making scenario, describe digital decision-making styles, summarize the important elements in building the decision-making capability and taking stepwise steps to achieve decision maturity.

Chapter 1 Decision Intelligence: Intelligence has been defined in several ways. First, intelligence is a cognitive process involving rational and abstract thinking. Second, it is goal-directed and purposeful, and it means that all intelligent activities such as decision-making, are planned to reach a self-determined goal. Finally, it involves social competence to help individuals adjust to their environmental surroundings. It is important to make sound decisions via leveraging multidimensional intelligence.

Chapter 2 Decision-Making Principles: One significant effect of digitization is increased velocity, complexity, ambiguity, unpredictability, and a need for a faster response to changes in businesses and industries based on effective and efficient decision making. It’s important to set well-defined principles for guiding decision-making on a day to day basis. The principles as a digital compass will guide all levels of the organization to be able to make decisions in a very organic relationship with its environment.

Chapter 3 Digital Decision-Making Styles: Decision making is both the art and science. Having all the facts to make the best decision is a utopia we would all like. But in practice, each person has his or her own cognitive strength, knowledge expertise, capability, experience, or the tailored style to become a decision master. At group setting, in order to make the best decisions, it is better having a mix of complementing mindsets, skills and decision-making styles for achieving decision maturity.

Chapter 4 Decision-Making Pitfalls: Making decision is one of the significant tasks for digital leaders and professionals today. However, the high ratio of strategic decisions has been made poorly and causes catastrophic effects. What are key factors contributing to poor quality decision-making? How to avoid potential decision-making pitfalls for improving decisions effectiveness and maturity.

Chapter 5 Decision Maturity: The reason decision making is often a difficult task because it is contextual and situational, it takes a unique individual to understand a situation and relate it to the present. There are many variables in complex decision making, there are tradeoffs you have to leverage, and there is no magic formula to follow. At the Digital Era, making wise decisions means to leverage multidimensional thought processes, advanced analytic tools, the human intuition, and efficient processes to improve the overall effectiveness and maturity of decision making.

Decision making is an art only until the person understands the science (process, analytics, tool, etc.). It takes the multidisciplinary approach, to frame the right questions before answering them. It has to leverage multidimensional decision intelligence with a combination of both creative thinking and critical thinking, divergent thinking and convergent thinking, strategic thinking and systems thinking, holistic thinking and paradoxical thinking. Ensure you are both information savvy and be flexible to select the optimal solutions with decision wisdom.
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