Exactly What to Say: The Magic Words for Influence and Impact
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either avoiding a loss or acquiring a potential gain.
mareg88409har citeretfor 2 år siden
“everything you do either enhances or detracts from your ability to close the sale. No detail, however minute, is neutral.”
mareg88409har citeretfor 2 år siden
the winning edge
Muchomachohar citeretfor 2 år siden
He quickly realized his responsibility was not to give them the answer; it was just to give them an answer, so he changed the way he answered the question.
Muchomachohar citeretfor 2 år siden
Just out of curiosity, what is it specifically you need some time to think
Muchomachohar citeretfor 2 år siden
Just out of curiosity, what is it that’s stopping you from moving forward with this right now
Muchomachohar citeretfor 2 år siden
Just out of curiosity, what needs to happen for you to make a decision about this
Muchomachohar citeretfor 2 år siden
the next time you hear the words “Thank you” from your customer or prospect, use that as your cue to ask for more
Muchomachohar citeretfor 2 år siden
Asking them to sample a product
Muchomachohar citeretfor 2 år siden
Asking them a question that creates scarcity in your first offer