Mindful Listening

Summarize or paraphrase key points to show understanding and strengthen the connection with the speaker.

Utilize affirmative body language—position toward the speaker, nod, and vocalize agreement.

Hopefully you can see that the issue was simply that they were unprepared.

listeners do not receive the same level of praise, attention, instruction, or credibility as speakers. They should!

Being too hungry, tired, grumpy, inebriated, hot, cold, uncomfortable, or ill to pay proper attention

Returning now to our example: what went wrong? Two old friends show up to a casual location and attempt a conve

Physical preparedness may simply come down to making sure that the chair is comfortable, nobody is thirsty, and you’re not attempting a conversation at 11 p.m. when everyone is fatigued and unable to manage a full-blown discussion about something important.

come up with a good answer, straining the conversati

listen well, we need to remove obstacles and noise, and especially get rid of our own eg

Carry on being exactly who you are. You have nothing to prove, but your actions will always speak louder than words and may ultimately help loosen their fixed ide