Vi bruger cookies til at forbedre Bookmate-webstedsoplevelsen og vores anbefalinger.
For at få mere at vide, skal du læse vores cookiepolitik.
Accepter alle cookies
Cookie-indstillinger
Customer Driven Change, Bud Taylor
en
Bøger
Bud Taylor

Customer Driven Change

An accomplished change consultant offers valuable insight into using customer perspective to drive employee engagement and strategic innovation.
In the world of business, theories of change always agree on two essential ingredients: committed leaders and engaged employees. Most would say that if you have these, you will have successful change—but how do you get them in the first place? And how do you maintain them through reorganization, new strategies, or necessary cutbacks?
Change management expert Bud Taylor has a simple yet profoundly effective answer. In Customer Driven Change, he demonstrates the power of thinking about change from the customer’s point of view. By encouraging leaders and employees to adopt a cohesive perspective—that of your customers—you will create sustained commitment and engagement within your organization faster than with any other approach.
mere
332 trykte sider
Oprindeligt udgivet
2011
Udgivelsesår
2011
Har du allerede læst den? Hvad synes du om den?
👍👎

På boghylderne

fb2epub
Træk og slip dine filer (ikke mere end 5 ad gangen)