Effective Email: Concise, Clear Writing to Advance Your Business Needs

To make sure email is an appropriate way to communicate confidential or private information, think carefully about the possible consequences.

urthermore, you’ll make sure your knowledge is relevant to your professional growth. The more you practice, the more your writing will project a consistently informed, professional, and credible image.

Is email the appropriate medium for this message?
Why am I writing this email? What’s my purpose?
Who’s my audience? What’s my reader’s point of view?
What’s the main point? What’s the most important message?

Why you’re writing
Who you’re writing to
What you want to say
What results you need

What information should I include? What does my reader need to know?
What’s the best way to organize the information?

Careless writing can signal a lack of respect for your customers, clients, or colleagues.

Sloppy writing in an email reflects badly on both the writer and the organization he or she represents.

The beginning and ending of each email can create an important initial and final impression of you as a writer and as a professional.

3. Use concise language

Use clear language