Anthony Jacks

Anthony Jacks began his career in publishing and has run Touchstone Training & Consultancy since 1990, specialising in the improvement of marketing, management and communications skills.

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The win-win concept
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“What if...?” questions; that is a specific aspect of negotiation, the process where adjustments are made by making suggestions that offer new ways of rebalancing matters – “What if ... I do this and you then accept (or do) that?” Complex negotiations involve a good deal of this. “What if ...” questions lead the way to successful trading.
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2. Optimise or minimise every concession

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    Smart Skills: Negotiation
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    Smart Skills: Negotiation
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