HBR's 10 Must Reads on Leadership (with featured article “What Makes an Effective Executive,” by Peter F. Drucker)

empathy—specifically his ability to read people’s reactions and see their perspectives.

brain’s limbic system

What distinguishes great leaders from merely good ones? It isn’t IQ or technical skills, says Daniel Goleman. It’s emotional intelligence: a group of five skills that enable the best leaders to maximize their own and their followers’ performance.

three categories: purely technical skills like accounting and business planning; cognitive abilities like analytical reasoning; and competencies demonstrating emotional intelligence, such as the ability to work with others and effectiveness in leading change.

emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—in turn.

eople with strong self-awareness are neither overly critical nor unrealistically hopeful