What's the number one complaint about the introduction of new collaboration tools into a group or organization? Answer: no one uses them. It's time to do something about this complaint. It's been happening for too long, with too many generations of collaboration tools. What can we do? Become a lot better at user adoption. User Adoption Strategies is written by Michael Sampson (also the author of other books on collaboration strategy), and is published by The Michael Sampson Company.
