bookmate game
en
Dale Carnegie,amp,Associates

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  • David Rettig Hinojosahar citeretfor 4 år siden
    effective salespeople, we need to move from being product pushers (someone who is focused on his or her own desire to sell products) to being a trusted advisor (someone who can be trusted to advise the customer in a way that is best for the customer).
  • David Rettig Hinojosahar citeretfor 4 år siden
    There are three dimensions of trust. They are integrity, ability, and benevolence.
  • David Rettig Hinojosahar citeretfor 4 år siden
    When you make a sale, you are making a difference in the life of a person.
  • David Rettig Hinojosahar citeretfor 4 år siden
    So what are you selling when you get a prospect to trust you? You’re selling yourself. You’re conveying authenticity and transparency. You are a person whose job it is to solve problems, and what makes you unique are the solutions you come up with.
  • David Rettig Hinojosahar citeretfor 4 år siden
    Customers gave salespeople clear-cut advice in this latest research. When asked about the important behaviors that drive trust, more than 85 percent of customers in the study said that among a salesperson’s most important behaviors for building trust are:

    1. “Providing honest and complete information.”

    2. “Doing what’s right for me rather than trying to make the sale.”
  • David Rettig Hinojosahar citeretfor 4 år siden
    . “Keeping their promises.”
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