Intercom on Customer Support
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Vurderinger
- Mardan Altynbekovhar delt en vurderingfor 5 år siden
👍Værd at læse🔮Overraskende💡Lærerig🎯Læseværdig - Anastasia Shakhaevahar delt en vurderingfor 7 år siden
👍Værd at læse🎯Læseværdig - Rara Rizalhar delt en vurderingfor 8 år siden
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Citater
- Anastasia Shakhaevahar citeretfor 7 år sidenHenry Ford famously said, “If you need a machine and don’t buy it, then you will ultimately find that you have paid for it and don’t have it.
- Mardan Altynbekovhar citeretfor 5 år sidenKeep in mind the ultimate goal of your support team. Sure their job is to answer customer queries in as timely, helpful and efficient a manner as possible. But on a strategic level the goal is to reduce the need for support
- Mardan Altynbekovhar citeretfor 5 år sidenThe best customer support teams are extremely efficient in everything they do but particularly so with their use of customer feedback. Wasteful teams will just solve the customer’s problem, and not consider how that issue can help solve the product problem.
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